Delivery

UK delivery:

  • Free domestic shipping, 3-5 working days

Delivery to the EU:

  • Free on orders over £300
  • UPS Delivery: 3 - 7 business days, £15

Delivery to the USA:

  • Free on orders over £400
  • UPS Delivery: 3 - 7 business days, £25

Delivery to the Rest of the World:

  • Free on orders over £500
  • UPS Delivery: 3 - 10 business days, £30

You will receive an email confirmation as soon as the order is dispatched with a tracking number to follow the progress.

Please note that we cannot amend your order once it has been shipped.

Please note that the prices do not include international taxes and customs fees; your delivery might be subject to additional costs depending on the destination country's legislation.

Please note that these are estimated delivery times, and actual delivery may vary depending on factors such as customs processing, local postal services, and any unforeseen circumstances. We strive to deliver your orders as quickly as possible, but we are not responsible for any delays that may occur once the package is in transit. If you have specific concerns about your order's delivery, please feel free to reach out to our customer support team for further assistance.

For more information, please visit our FAQ page.

Returns

As all products available on our website are Archive Collection items, all sales are final.

Final sale items are not eligible for return, exchange or refund, except where the item is faulty, damaged, or not as described. This does not affect your statutory rights under applicable consumer protection laws.

Please ensure you carefully review product descriptions, sizing information and images before placing your order. If you have any questions before purchasing, we are always happy to help—simply contact us at info@iamvolya.com.

Refunds

Refunds will only be issued where required by law, including where an item is faulty, damaged, or not as described.

Where a refund is approved, it will be processed to the original payment method within 5–10 working days after the returned item has been received and inspected.